SHOP THE NEW COLLECTION

FAQ

Where are you based? 

- We are based in Santo Domingo, Dominican Republic. 

Do you ship internationally?

- No. We only offer delivery in the Dominican Republic. 

Will Out Of Stock products come back in stock?

- Yes, some popular styles will come back in stock. 

How long do I have to wait for my product to be delivered ?

- After the order is placed online and processed, shipping will take 2-5 business days.  

Can I exchange or cancel an order? 

- For returns and exchanges please contact us via email at hausofaxelrd@gmail.com or via Instagram Message at @hausof.axel 

How do I know my ring size? 

- We carry sizes 6, 7, and 8, and ONE SIZE models that are adjustable. If you do not know your ring size, contact us directly for assistance. 

What if my item becomes damaged or tarnished? 

- Our jewelry is made out of sterling silver or a brass alloy with gold colored plating. It is essential that you handle it with care and avoid harsh liquids like perfume or direct contact with water. Pieces are not made to be worn while bathing. We will gladly provide a refund or product exchange within the first 7 days of receiving the product if any situation were to arise.